Network and desktop support

The successful implementation of IT solutions requires a dependable network infrastructure to underpin the computer software. In addition to our consultancy and installation services we offer a number of cost effective options for supporting your network.

We are skilled in Microsoft, Novell and Linux server technology and have wide experience of supporting networks from small single site companies to large multi nationals.

We can ensure that all aspects of your network are functional and up to date. This can include:

• File, print and database servers are updated with service packs
•  Back up devices are functioning and checked daily
•  Email servers are configured correctly
• Spam filtering software is current
• Anti virus software is up to date on all servers and PCs
• Mobile computing devices are secured and being used to their full potential
• Remote access arrangements are correctly configured and secure
• New hardware and software can be installed quickly
•  Regular reviews are carried out to ensure the system continues to meet your business’ needs
•  User accounts can be set up or modified quickly

And of course that desktop users are receiving the support they require to use the software which is important to the company.

By making extensive use of remote access and control techniques Modus is able to support sites nationwide. The same technology also saves time and money for companies who are local to us.

Many clients are happy to use our PAYG support contracts where you pre-purchase a block of support hours so you know we are there when you need help.

In conjunction with our applications development services we can develop solutions to allow your information to be accessed wherever you require.