Accidents happen all the time. Incidents and accidents that no one could have foreseen. The thing is that during the investigation that follows it often turns out that they could have been foreseen and very often were.
Everyday someone who works in one of your buildings sees something that is wrong. While the problem might be important it may not be desperately urgent right now. One thing you can be sure of is that by the time it does become urgent there will be people saying that they had been going on about it for years. How do you stop these reports falling through the cracks and give you the chance to fix it before someone gets hurt?
You need a system which allows anyone in your team to report a problem regardless of its apparent importance. A system which will allow managers to review the reports, allocate priorities, set actions and track responses. A system that lets you see that problems which are reported are addressed before they become serious.
The R4R Risk Reporting System from Modus gives you the chance to:
Let’s anyone report a problem, fault, incident or concern. R4R provides a clear and visible framework for reporting concerns regardless of their position in the organisation.
Link a problem to a site with a description, the potential risks and possible solutions. R4R tries to gather as much information from those on the ground.
Problems can be reviewed at any level. Managers can assign priority, set actions. At any time the system can be reviewed and progress on solutions reported.
Actions to solve the problem, changes to policy or procedures, changes to contracts or training changed whatever the resolution people can see that their voice was listened to. Manager s can see that issue that have been reported have been addressed.
The aim is create a place where the countless issues from minor irritations to major safety risks can be reported quickly and if necessary, anonymously. People know where they can report anything and most importantly nothing goes missing.
Created for use on any platform from desktops to mobile phones R4R can be implemented very quickly to give you confidence that those on the ground are reporting problems and you have an opportunity to resolve them before things get serious.