Customer Support

If you are a Modus client and would like to raise a support ticket please visit or email to create a ticket in our helpdesk system.

If you are unable to do this then please call our office on 01259 759000

If you have contacted Modus for support and we have requested remote access please download and run the Splashtop On-Demand Support app.

Download Splashtop

Download N-Able

You will be given a 9 number code (see example below) which you will share with us to allow access.

Splashtop SOS user app
Sample Screenshot

Thank You